processMax Support - CMMI and CMM Compliance Guaranteed

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Support

processMax customers with a current maintenance agreement have access to the following services:

product updates

telephone hot-line support for prompt answers to questions regarding processMax, CMMI, and assessments
review of proposed modifications for CMMI compliance
an annual pre-assessment audit of one organization portal and one project portal for CMMI compliance

Support and maintenance for the first year is included in the purchase price.

Users with a current maintenance agreement have access to the latest customer support information in our User Information Center.

Although processMax makes use of portions of "CMMI® for Development, Version 1.2," CMU/SEI-2006-TR-008, copyright 2006 by Carnegie Mellon University, neither the Software Engineering Institute nor Carnegie Mellon University have reviewed or endorsed this product.

processMax is a registered trademark of pragma SYSTEMS CORPORATION. CMM, Capability Maturity Model, CMMI, and Capability Maturity Model Integration are registered marks of Carnegie Mellon University.